EndaBay Restore Formula is a food supplement, not a medicine. Sold by KATSANI ELENA, Chania, Greece.

Privacy Policy

Last updated:

This Privacy Policy explains how KATSANI ELENA ("we", "us", "our"), registered at Odos Halidon 78, 731 32 Chania, Greece, collects, uses and protects personal data when you visit katsanielena.gr or place an order for EndaBay Restore Formula.

1. Information We Collect

We may collect the following categories of personal data:

  • Order enquiry data: name and telephone number submitted via the order form.
  • Contact form data: name, email address and message content.
  • Technical data: IP address, browser type, operating system, referring URLs and pages visited, collected automatically via server logs and analytics cookies (only if you consent).
  • Cookie and tracking data: as described in our Cookie Policy.

2. How We Use Your Information

  • To process and confirm your order enquiry (telephone call-back).
  • To arrange delivery and collect payment on delivery.
  • To respond to enquiries submitted via the contact form.
  • To improve website performance via analytics (only with your consent).
  • To deliver relevant advertising via Google Ads (only with your consent).

3. Legal Basis for Processing (UK GDPR)

  • Article 6(1)(b): Processing necessary for the performance of a contract - order confirmation and fulfilment.
  • Article 6(1)(a): Consent - analytics cookies, marketing cookies (you may withdraw at any time via the cookie banner).
  • Article 6(1)(f): Legitimate interests - fraud prevention, website security.

4. Sharing of Information

We do not sell your personal data. We may share data with:

  • Delivery and courier partners (name, address, telephone) for order fulfilment.
  • Google LLC - analytics and advertising services (subject to your cookie consent).
  • IT service providers maintaining our website infrastructure, bound by data processing agreements.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or destruction. Our website is served over HTTPS.

6. Your Rights

Under UK GDPR you have the right to: access your data; rectify inaccurate data; request erasure; restrict or object to processing; data portability; and to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.

7. International Data Transfers

Some data processors (including Google) may transfer data outside the UK. Where this occurs, we rely on standard contractual clauses or adequacy decisions as the transfer mechanism.

8. Retention

Order enquiry data is retained for up to 24 months or such period as required by applicable law. Contact form data is retained for 12 months. Analytics data follows the retention periods set by the relevant third-party provider.

9. Children

This website and the EndaBay Restore Formula product are intended for adults aged 18 and over. We do not knowingly collect data from persons under 18.

10. Third-Party Services

We use the following third-party services which may process personal data:

  • Google Analytics - website usage analytics (cookies: _ga, _gid, _gat). Governed by Google's Privacy Policy.
  • Google Ads - conversion tracking and remarketing (cookies: _gcl_au, _gcl_aw). Subject to your marketing consent.
  • Google Maps - embedded map on the contact page. Google may collect data as described in Google's Privacy Policy.

All advertising data collection is governed by our Consent Mode v2 implementation. By default, all ad storage is denied until you provide explicit consent.

11. Cookies

We use cookies as described in our Cookie Policy. You can manage your preferences at any time via the cookie settings panel.

12. Changes to This Policy

We may update this policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of the site after changes constitutes acceptance of the revised policy.

13. Contact

For data-related enquiries, contact us at [email protected] or write to: KATSANI ELENA, Odos Halidon 78, 731 32 Chania, Greece.